Refund policy

The Print Pro Net Return Policy is designed to provide a clear and fair process for resolving any issues with your custom apparel order. If your product arrives damaged, defective, or different from what you approved, we offer a 30-day return or replacement option.

When Returns Are Accepted

We will issue a refund or send a replacement if:

  • The product contains a print defect or quality issue

  • The item arrives damaged

  • You receive the wrong size, color, or design due to our error

To start a return request, email info@printpronet.com with your order number, photos of the issue, and a short explanation. Our team reviews all requests within 24–48 hours.

When Returns Are Not Accepted

Because each order is custom-made, the Print Pro Net Return Policy does not allow returns for:

  • Incorrect sizes chosen by the customer

  • Design or spelling errors provided in customer artwork

  • Color differences caused by screen display variations

  • Change of mind after production has begun

Please review your size chart and digital proof carefully before approval.

Delivery Issues

If a package is marked as delivered but cannot be found, or if shipping is delayed, contact the carrier or email us for assistance. We will help resolve the issue in accordance with the Print Pro Net Return Policy.

Helpful Links

For additional assistance, visit our Contact Us page

For general apparel care guidelines, see this external reference

Print Pro Net Return Policy | Fast & Fair 30-Day Guarantee